Can I change the payment date on my O2 direct debit? You won’t be able to change the payment date in My O2. Call us if you want to change the payment date. If your Direct Debit fails, you can make a card payment through My O2 and we won’t try to take the same payment again. Your Direct Debit will still be active – it only cancels if a second month fails.
How do I make a card payment using my O2? You can make card payments using My O2. You can store your card details securely in the My O2 Card Wallet, available on the My O2 website and the My O2 app.
What happens when a defaulted O2 account is passed to a debt collection agency? When a defaulted O2 account is passed to a Debt Collection Agency, O2 stop loading account information to your credit file, and the Debt Collection Agency become responsible for any loadings or amendments.
How do I Change my payment method? In the right pane, select Edit. Update your payment method information, including the name on the credit or debit card, billing address, or expiration date, and then select Save. When you replace a payment method, you replace it for all subscriptions and billing profiles that use the same payment method.
Can I change the payment date on my O2 direct debit?
Can I Manage my direct debit in my O2? You can manage your Direct Debit in My O2. It’s covered by the Direct Debit Guarantee and can be cancelled any time by O2 or your bank. You won’t be able to change the payment date in My O2. Call us if you want to change the payment date.
When will I need to pay my O2 Bill? Your payment date is around 14 days later, which is when you’ll need to have paid your bill. We only take payments on a working day. If your payment date falls on a weekend or bank holiday, we’ll try to take the payment the next working day. You can check your billing date by signing in to My O2.
Can I change the date of my direct debit payment? It’s covered by the Direct Debit Guarantee and can be cancelled any time by O2 or your bank. You won’t be able to change the payment date in My O2. Call us if you want to change the payment date. If your Direct Debit fails, you can make a card payment through My O2 and we won’t try to take the same payment again.
Why do I need to check my O2 mobile number? By checking your O2 mobile number, we can direct you to the most relevant information for your account. The billing date is when your bill is generated, and your allowances are reset. Your payment date is around 14 days later, which is when you’ll need to have paid your bill. We only take payments on a working day.