You can apply for cancellation under the Consumer Protection Law through one of the following channels:
- Call Center – +972-3-977-1111 Opening hours >>
- Send an email to [email protected] (Only requests for cancellation under the Consumer Protection Law will be answered).
- Send a fax to 972 (3)6179082
- The EL AL Website
How do I Change my El Al flight ticket? The original flight ticket must have been purchased exclusively through the EL AL website, an EL AL Service Center, or the EL AL app. The flight ticket must be for a direct EL AL flight only (including codeshare flights). Changes can be made for all booking classes: Economy, premium, and business.
How do I cancel my El Al subscription? Send an email to [email protected] (Only requests for cancellation under the Consumer Protection Law will be answered). Send a fax to 972(3)6179082 The EL AL Website
Can I cancel my flight online? If your flight ticket is fully refundable, it is easy to cancel the flight online. If you want to cancel or change your flight, you can contact the online travel agency or airline directly for assistance. However, before pursuing a flight cancellation, ensure you are fully aware of the associated cancellation policies.
How do I change or cancel my flight ticket? You can always contact the Service Center for further inquiries or to check additional change or cancellation options that may be available to you, in accordance with and subject to the ticket terms and conditions, the applicable laws, and the conditions of carriage. The original flight ticket must have been purchased by credit card/credit voucher.
el al refund policy
How do I Change my El Al flight ticket?
How do I cancel my flight ticket with El Al? Flight ticket cancellation within 24 hours (or less) prior to departure can be made only via EL AL`s Call Center. Flight ticket cancellation through the EL AL Website can be made only for a flight ticket that has not been utilized yet. In case the ticket was partially utilized (one-way),…
How do I change or cancel my flight ticket? You can always contact the Service Center for further inquiries or to check additional change or cancellation options that may be available to you, in accordance with and subject to the ticket terms and conditions, the applicable laws, and the conditions of carriage. The original flight ticket must have been purchased by credit card/credit voucher.
How do I cancel my Elal subscription? Send an email to [email protected] (Only requests for cancellation under the Consumer Protection Law will be answered). Send a fax to 972(3)6179082
What are the hours of operation for El Al? The EL AL Website Requests received by email/fax/website will be handled during operating hours: Sundays-Thursdays between 08:00-16:30; any request received outside of operating hours will be handled on the following business day.