If you wish to file a complaint with the FPC against a Fire or Police Department member we have multiple avenues available through which you may do so:
Should fire departments accept anonymous complaints? Some even suggest that accepting anonymous complaints may encourage the filing of frivolous complaints by those with an axe to grind. Although I am mindful that many fire departments take the opposite tack, my recommendation is to welcome anonymous complaints. There are two primary reasons. First, complaints are opportunities.
How do I contact the fire department? If this is an emergency, dial 9-1-1. Please do not contact us via email. E-mail is monitored Monday through Friday from 8:00 a.m. to 5:00 p.m., excluding County holidays. There are many ways to contact or get information from your local fire stations. Check out our social media pages!
Is ignoring complaints harmful to firefighters? The reality is counterintuitive: Ignoring complaints often hurts firefighters in the long run, and predisposes our organizations to much bigger headaches down the road.
Can a fire department provide a confidentiality to a complainant? It would be improper for a fire department to provide such a complainant with any assurance of confidentiality. The accused firefighter has certain due process rights, and these rights will, at a minimum, require that the identity of the complainant be made known to him.
fire department citizen complaint form
How does the district respond to citizen complaints? In order for the District to respond to citizen complaints, the citizen will need to provide a written and signed Complaint Form to the Fire Chief. The Fire Chief will direct the complaint to the proper point of contact for investigation.
What are the rights of a citizen in a fire district? This means they have the right to voice any concerns regarding personnel, operations or performance of the District as a whole. In order for the District to respond to citizen complaints, the citizen will need to provide a written and signed Complaint Form to the Fire Chief.
How do I file a complaint about brush in San Diego? Only complaints within the City of San Diego are inspected. For areas outside of the City, contact the jurisdiction of the address in question. A complaint about a fire hazard created by brush should be directed to the Fire Hazard Advisor at 619-533-4444.
What is a complaint inspection and how is it done? Complaint inspections are done when a citizen is concerned about a potential fire hazard. Complaints can be related to buildings or brush management/weed abatement. Only complaints within the City of San Diego are inspected. For areas outside of the City, contact the jurisdiction of the address in question.
Should fire departments accept anonymous complaints?
Why are anonymous complaints not accepted by the board? Some reasons why anonymous complaints are not accepted are as follows: The likelihood of frivolous complaints, or complaints filed with ill-will or malice, is lessened. It would be difficult for the Board to assess the veracity of the Complainant and the credibility of the facts and evidence on which the complaint is based.
Can anonymous complaints save a firefighter’s career? Viewed in this way, treating anonymous complaints as opportunities may very well help save a firefighter’s career, although it may come at the expense of an investigation and minor discipline. We also have to respect the rights of firefighters in the discipline process.
Can a fire department provide a confidentiality to a complainant? It would be improper for a fire department to provide such a complainant with any assurance of confidentiality. The accused firefighter has certain due process rights, and these rights will, at a minimum, require that the identity of the complainant be made known to him.
Is ignoring complaints harmful to firefighters? The reality is counterintuitive: Ignoring complaints often hurts firefighters in the long run, and predisposes our organizations to much bigger headaches down the road.